Refund Policy for HourlyAgent.ai
Effective Date: November 3, 2024
At HourlyAgent.ai, we are committed to providing high-quality services. If you are not entirely satisfied with your purchase, we’re here to help.
1. Refund Eligibility
To be eligible for a refund:
- You must request the refund within 30 days of your purchase.
- The service must not have been fully utilized or consumed.
- Proof of purchase is required.
- 5-7 working days are taken to process the refund and credit the amount to the customer’s bank account.
2. Non-Refundable Services
Certain services are non-refundable, including:
- Services that have been fully delivered or completed.
- Customized services tailored to your specific requirements.
3. Refund Process
To initiate a refund:
- Contact us at [email protected] with your purchase details and reason for the refund request.
- Our team will review your request and notify you of the approval or rejection of your refund within 7 business days.
4. Refund Method
If your refund is approved, we will process it to your original method of payment within 10 business days. Please note that your payment provider may take additional time to credit the funds to your account.
5. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after such modifications constitutes your acceptance of the revised policy.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at:
HourlyAgent.ai
Email: [email protected]
By using our services, you agree to the terms outlined in this Refund Policy.